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Engineering Blog

Architecture notes and implementation patterns, written by the engineers who ship them.

Why Zoho Automations Quietly Break When the Business Scales

A multi-warehouse Zoho CRM/Inventory sync started lying about stock levels months after go-live. The root cause and how to find it before it finds you.

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Zoho CRM Workflow Rule Not Triggering: Causes and Fixes

The 9 most common reasons a workflow rule silently fails to fire, from trigger-scope mismatches to daily execution limits.

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Architecting Multi-Tier Manufacturing Apps on Zoho Creator

Database design patterns for multi-level BOMs in Zoho Creator: circular lookup protection, catalogue/transaction separation and concurrency safety.

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Implementing Vector Similarity Search Inside Zoho Desk

How to pipe Zoho Desk ticket text through an embedding API, run cosine similarity against history and surface matching resolutions to agents.

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Building Compliant Dynamic Salary Engines Using Deluge Map Scripting

Configuration-driven payroll in Deluge: key-value tax tables, pre-commit validation, idempotent ledger posting and rule-set versioning.

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